MSP / MSSP

Deliver Enterprise-Grade Mobile Security Under Your Own Service Model.

One platform, many customer environments.

ShieldiT Enterprise provides managed service providers with a scalable platform for delivering secure communications and Mobile Threat Defense to multiple customer environments.

ManageiT gives the provider multi-tenant administration, policy control, and security visibility across the customer base.

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TenancyMulti-customerPolicyPer-tenantVisibilityCross-tenantDeliveryManaged service

Expand the Portfolio Without Expanding the Stack.

Secure communications and Mobile Threat Defense delivered from a single platform, administered per tenant, with the provider retaining operational control.

SERVICE OFFERING

SECURE COMMUNICATIONSMOBILE THREAT DEFENSEDEVICE POSTURE

PROVIDER CONTROL

MULTI-TENANT ADMINISTRATIONPER-CUSTOMER POLICYSECURITY REPORTING

THE PROBLEM

What partners are up against

Clients are asking for mobile security. Building it, or reselling four products that do not talk to each other, are both bad answers.

01Demand for turnkey mobile securityClients increasingly expect their provider to cover mobile endpoints and communications, not only servers, networks and email.

02MDM alone is no longer a differentiatorBasic device management is commoditized. It does not detect a compromised device and it does not secure the conversation on it.

03Multiple clients, multiple environmentsEvery customer has different policy, identity and compliance requirements, and each needs to stay genuinely isolated from the others.

04Building it is not viableDeveloping secure communications and mobile threat defense in-house is a heavy investment well outside most providers’ core business.

05The service has to carry the partner’s brandA capability the client experiences as a third-party product does not build the provider’s relationship or its margin.

06Regulated clients need evidenceCustomers in regulated sectors need logging and export that supports their own audits, not a general assurance from their provider.

Provider Capabilities

01Multi-Tenant AdministrationSeparate customer environments from one console.

02Per-Customer PolicyDistinct policy, federation, and risk requirements per tenant.

03Security ReportingThreat and posture reporting the provider can deliver as a service.

04OnboardingRepeatable deployment across customer environments.

05EscalationAlert and incident workflow into the provider SOC.

06Deal RegistrationProtected pipeline for registered opportunities.

CAPABILITIES

Capabilities for service providers

Drawn from the ShieldiT Enterprise for MSSPs & MSPs white paper. Availability varies by partner agreement.

Multi-tenant architecture

Isolated tenant environments per client.
Delegated administrator roles for security and control.
Cross-tenant visibility for the provider’s operations team.
Per-customer policy enforcement from a single console.

Full white-labelling

Customized branding, domains and notifications aligned to partner identity.
Delivered as the partner’s own service to corporate, government and high-risk clients.

The service itself

End-to-end encrypted voice, video and chat using AES-256 with Olm/Megolm and Double Ratchet key management.
On-device detection of phishing, rogue networks, device compromise and malicious applications.
ManageiT console for threat management, device oversight and customer-specific policy.
AuditBot capture and export of communications and events for client audits.

Fits each client’s estate

Active Directory, Entra ID, Okta and Intune integration.
Forwarding to major SIEM platforms.
Export to compliance platforms.
SaaS-first delivery with dedicated clusters, private cloud or on-premise hosting for high-security clients.

Capability availability varies by edition, configuration and deployment model.

Service Delivery Model

PROVIDER SOCMANAGEITMulti-tenant administrationSHIELDIT ENTERPRISECustomer deploymentCUSTOMER ENVIRONMENTSECURITY REPORTING

REGULATORY CONTEXT

The frameworks this page speaks to.

ISO 27001SOC 2 Type II

Partners can build service packages that support client programs aligned with these frameworks. Coverage depends on edition, configuration and deployment model; the obligation to demonstrate compliance remains with the end customer.

SECURITY & TRUST →

OUTCOMES

What the partner model is designed to achieve

Design intent, not measured results, and not a revenue or margin projection.

01Accelerated time to marketLaunch branded secure mobile services without the development investment building them would require.

02A recurring service lineMobile security and secure communications packaged as an ongoing managed service.

03A differentiated stackUnified communications and mobile threat defense rather than device management alone.

04Operational efficiency across clientsTenant isolation, role-based access and cross-tenant visibility from one console.

05Evidence for regulated clientsAutomated capture and export designed to support client audits under their own frameworks.

06Deployment flexibility per accountSaaS for most clients, dedicated or on-premise infrastructure for the ones that require it.

These describe what the architecture is designed to do. ASPIS makes no representation about results in any particular environment.

Product alignment

ShieldiT EnterpriseThe delivered service platform.EXPLORE →ManageiTMulti-tenant administration and control.EXPLORE →SentinelIQReporting and communications intelligence.EXPLORE →

GO DEEPER

The document behind this page.

Published ASPIS material. Tell us who you are once and every document opens.

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OTHER INDUSTRIES

The same architecture, a different set of obligations.

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Build the practice with ASPIS.

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